The key to any successful architectural firm is communication. The first step in that processes is reaching out and engaging the listener. The second step is learning to be silent and listen.
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. . . "The art of listening is the key to communication, for speaking without understanding only leads to words without substance.........(C. Kilgore) . . "We never listen when we are eager to speak" ..........................................................(François de La Rochefoucauld) . . "The less people speak of their greatness, the more we think of it." ............................................................................(Sir Francis Bacon) . . "Don't forget to appreciate the people around you with a kind word of recognition for they are more eager to help a friend than an antagonist" ......................................................................................(C. Kilgore)